LabelProduct information
Contact HoneyBoost: Order Desk, Returns, Distributor and Website
For tracking and refunds on placed orders, call the order desk at +1 (302) 200-3480. For page corrections, privacy or press, email the web inbox. The label also names a distributor, GEX Corp LLP of Florence, Kentucky. This site cannot see your order.
Written by the HoneyBoost label deskUpdated
How do you contact HoneyBoost?
Three routes: the order desk, the distributor and this website.
Help with placed orders
Order desk (BuyGoods order desk). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1185 Avenue of the Americas, Floor 8
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
60 Wall Street, Floor 4
New York, NY 10005
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Label questions (distributor)
The number printed on the label, for GEX Corp LLP, Florence, KY. It is the distributor, not this website, and it differs from the order desk number above.
Which contact should you use?
Match the problem to the desk.
| Problem | Who to contact | How |
|---|---|---|
| Order, tracking, a change | Order desk | +1 (302) 200-3480 |
| Refund or return | Order desk, then the returns address | Phone, then 60 Wall Street, Floor 4, New York, NY 10005 |
| Product or label question | The distributor named on the bottle | +1 (507) 448-8190 |
| A page error, privacy or press | This website | [email protected] |
| A suspected adverse event | A clinician, then FDA MedWatch | Clinician; MedWatch online |
What should you have ready?
Your order ID, your name and email, and photos of the bottle.
The order desk will ask for the order ID, the name and email used at checkout and the pack you bought. For a product problem, have the lot code, a photo of the label and seal, and the date you opened it. For a refund, have the return tracking number. Keep a note of the date, time and the agent's name for every call.
Where do returns go?
To the returns address in the seller brief, at the buyer's cost, tracked.
The order desk number is +1 (302) 200-3480, and returns go to 60 Wall Street, Fl 4, New York, NY 10005. The bottle's label lists a different phone number, +1 (507) 448-8190, for the distributor, GEX Corp LLP of Florence, Kentucky. We list both, because a buyer may need either. This website is not the manufacturer and cannot see your order.
The brief says the buyer pays return shipping, so use a tracked service and keep the receipt. Put your full name, email and order ID inside the package. Read the refund policy and the guarantee before you send anything.
What can the web inbox do?
Fix pages, answer privacy requests and take press questions. It cannot see orders.
Write to [email protected] to report a mistake, to ask which source supports a sentence, to send a review for verification or to ask about privacy. It is staffed on weekdays during the hours listed above. We do not give medical advice by email, and we cannot refund an order or change its address, because those belong to the seller.
What if it is urgent?
Do not email. Call.
Some symptoms are not a reason to look up a supplement. Call 911 for chest pain or pressure, trouble breathing, fainting, or signs of a stroke such as a drooping face or slurred speech (CDC, Heart Attack Signs). Get urgent care for an erection that lasts more than four hours, or for sudden vision or hearing loss; MedlinePlus lists these as reasons to seek help with sildenafil-type drugs (MedlinePlus, Sildenafil).
If something goes wrong, tell your clinician first, keep the bottle and its lot code, and report the event to FDA at MedWatch (FDA, MedWatch). A report helps FDA spot patterns, such as hidden drugs, that a single buyer cannot see. Also tell the seller, whose order desk number is on the contact page.
For a poisoning or an overdose, call Poison Help at 1-800-222-1222 in the U.S.
HoneyBoost: 30 gummies a bottlePacks of 2, 3 or 6 bottles · confirm the price at checkout · 60-day money-back (confirm live policy)
See packsWhat are the hours, and how fast is a reply?
The web inbox runs on weekdays. The order desk hours are on the live order page.
The web inbox is staffed Monday to Friday, 9:00am to 5:00pm Eastern. We aim to reply within two working days, and faster for a safety or accuracy report. The order desk is run by the seller's billing partner, so its hours may differ. If you call and get no answer, leave your order ID and a number, and write the time you called. Try again the next business day, and send the same details by email to the order address on your confirmation so that there is a written record of every attempt.
How do you avoid fake contact numbers?
Use only the numbers printed on your bottle, your order email and this site.
Scammers copy product names and set up fake support lines or fake refund sites. The FTC warns shoppers to be careful about who they pay and where they enter card details (FTC, Online Shopping). A real order desk will not ask for your full card number by email, and it will not ask you to buy gift cards. If a message pushes you to hurry, hang up and call the number on your order email.
Languages and access
Support is in English. Ask for a written reply if you prefer.
The order desk and the web inbox work in English. If you need a written record because of a hearing difficulty or because you want to keep every word, say so at the start, and use the email routes. This site is built to work with a screen reader, with plain headings, labeled tables and a skip link. If you meet a barrier, tell us which page and what you were trying to do, and we will fix it. We read every message, and we keep a log of corrections so that the same error does not return.
This site is an information site for a U.S. authorized retailer, not the manufacturer. We do not make HoneyBoost, we do not test it in a lab and we cannot see inside a bottle. We write down what the label images and the seller brief print, set them beside public sources, and say plainly where the two do not meet.
Press and partners
We answer press questions about the label and the sources.
We do not speak for the manufacturer, and we do not give interviews that make health claims about the product. Send questions to the web inbox with your outlet and deadline. We can point you to the sources on the label, the studies cited and the FDA and FTC pages we use. We will not provide testimonials, ratings or quotes about results.
This site is an information site for a U.S. authorized retailer, not the manufacturer. We do not make HoneyBoost, we do not test it in a lab and we cannot see inside a bottle. We write down what the label images and the seller brief print, set them beside public sources, and say plainly where the two do not meet.
FAQ01
HoneyBoost questions people ask
What is the HoneyBoost phone number?
The order desk is +1 (302) 200-3480. The label phone is +1 (507) 448-8190.
Where do I send a return?
To 60 Wall Street, Floor 4, New York, NY 10005, per the seller brief. Read the refund policy first.
What are the order desk hours?
Confirm on the live order page. The web inbox is weekdays 9 to 5 Eastern.
Can this website cancel my order?
No. Call the order desk.
Who is the distributor?
GEX Corp LLP of Florence, Kentucky, per the label.
How do I report a reaction?
Tell a clinician and report it to FDA MedWatch.
Who wrote this02
Written and reviewed by
Pages built from the label images, seller information and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a U.S. authorized retailer (a licensed U.S. retail desk) for HoneyBoost. It is not the manufacturer or the distributor named on the label. We earn money when you buy through our order links.
Keep reading
More about HoneyBoost
Licensed U.S. retail desk for HoneyBoost
Ready to look at HoneyBoost?
Check your medicines first, read the directions on the bottle that arrives, then pick a pack of 2, 3 or 6 bottles. The checkout shows the live price, any shipping and the guarantee.
- Checkout runs on the sales site
- 60-day money-back (confirm live policy)
- Ships from the U.S.