LabelProduct information
HoneyBoost Refund Policy: Returns, Cancel Order and Refund Timing
Per the seller brief, returns go to 60 Wall Street, Floor 4, New York, NY 10005, with your full name, email and order ID. The buyer pays tracked return shipping. Refunds follow in 3 to 5 business days after the bottles are credited. Confirm the live policy before you pay.
Written by the HoneyBoost label deskUpdated
How do you get a refund?
Call the order desk, ship the bottles back with your details, and track the credit.
The order desk number is +1 (302) 200-3480, and returns go to 60 Wall Street, Fl 4, New York, NY 10005. The bottle's label lists a different phone number, +1 (507) 448-8190, for the distributor, GEX Corp LLP of Florence, Kentucky. We list both, because a buyer may need either. This website is not the manufacturer and cannot see your order.
The seller brief names a 60-day money-back guarantee. We have not seen the policy text, so we cannot say how a claim is made, whether an opened bottle qualifies, or who pays return shipping. Read the policy on the checkout page and keep the confirmation email. The refund page lists the return address and the order desk phone number from the brief.
What are the steps, one by one?
Six steps.
| Step | What to do | Keep |
|---|---|---|
| 1 | Call the order desk at +1 (302) 200-3480 with your order ID | Date, time, agent name |
| 2 | Ask for a return authorization and the exact address | Written reply |
| 3 | Pack the bottles with your full name, email and order ID | Photos of the package |
| 4 | Ship by a tracked service to 60 Wall Street, Floor 4, New York, NY 10005 | Receipt and tracking number |
| 5 | Wait 3 to 5 business days for the bottles to be credited | Tracking delivery proof |
| 6 | Watch for the refund, which can take 5 to 10 more days | Bank or card statement |
How do you cancel an order?
Call fast, before it ships.
The order desk handles changes and cancellations. Call +1 (302) 200-3480 with your order ID as soon as you decide, since a shipped parcel is harder to stop. Ask for an email confirming the cancellation and the refund amount. If the box is already on the way, refuse delivery or return it unopened, and tell the desk. Keep the tracking and the email. If the order desk says the order has already shipped, ask for the tracking number, and ask whether refusing the parcel at the door will trigger the refund. Some carriers return refused parcels within days, and others take weeks, so track it to the end.
Is there a subscription to cancel?
The brief does not say, so check for recurring billing.
The brief does not say whether the pack prices are one-time or subscription prices. Before you pay, look for a pre-checked box, a line about recurring billing, or a trial that converts to a charge. The FTC lists negative-option and hidden-charge traps as common online shopping problems (FTC, Online Shopping).
If you find a recurring charge you did not expect, call the order desk first, then your card issuer. Ask for the cancellation in writing, and ask whether any shipment is already on the way.
Who pays for what?
The brief says the buyer pays return shipping.
That means a tracked parcel from you to New York. For a pack of several bottles, the cost can be real, so weigh it against the refund before you send a single bottle. The brief does not mention restocking fees, and we would ask about them. If the product arrived damaged or wrong, say so on the call, because a seller may handle it differently from a change of mind.
Pay by credit card, which gives stronger dispute rights in the U.S. than a debit card or a bank transfer. Keep a screenshot of the price and the guarantee text on the day you order. If a charge is wrong, ask the seller first, then your card issuer.
What if you had a reaction?
Put your health first, and the refund second.
Stop and ask a clinician if a rash, swelling, a racing or irregular heartbeat, dizziness, a strong headache, stomach upset that does not pass, mood changes or trouble sleeping show up after you start. These are listed under the ingredients' cautions, and they are the reason the label tells you to speak to a physician. You can report a problem with any supplement to FDA through MedWatch (FDA, MedWatch).
If something goes wrong, tell your clinician first, keep the bottle and its lot code, and report the event to FDA at MedWatch (FDA, MedWatch). A report helps FDA spot patterns, such as hidden drugs, that a single buyer cannot see. Also tell the seller, whose order desk number is on the contact page.
HoneyBoost: 30 gummies a bottlePacks of 2, 3 or 6 bottles · confirm the price at checkout · 60-day money-back (confirm live policy)
See packsCan you get a partial refund?
The brief does not say, so ask.
Some money-back policies refund the product price and keep shipping. Others refund in full. Some give a partial refund on opened bottles. The brief names a 60-day money-back guarantee and no partial terms. Ask the order desk which applies to your pack, and ask for the amount in writing before you return anything. If the number surprises you, you can still decide not to send the bottles. Compare the refund with the cost of tracked shipping to New York, and with the value of any unopened bottles you could keep, and then choose what makes sense for you. Write the choice down, with the date, so that you can explain it later.
When should you dispute the charge with your bank?
After you have asked the seller, and before the dispute window closes.
A card issuer sets a window from the statement date, and the exact limit depends on the issuer, so check yours early. If the seller does not answer, refuses a refund the policy promises, or sends something other than what you ordered, call your issuer with the order file. The FTC suggests keeping records and contacting the seller first (FTC, Online Shopping). A dispute is not an accusation. It is a way to have a neutral party look at the paper.
How do you avoid refund scams?
Never pay to get a refund.
A caller who says you must pay a fee, buy a gift card or give remote access to your computer to get a refund is a scammer. The real order desk will not ask for those things. Call back on the number in your order email, not the number the caller gives you. If you gave out card details, call your issuer right away.
What paperwork should you keep?
Everything from the order to the refund.
The order email, the guarantee text, the call notes, the return receipt and the refund line on your statement make a complete file. If a refund does not arrive, the file is what your card issuer will ask for. Keep it for at least three months after the refund. Photograph each page of any form, and save any email from the order desk as a PDF. If you speak to someone by phone, send an email afterward that restates what was agreed, and ask them to reply to confirm. A short written trail turns a disagreement about what was said into a simple check of what was written.
FAQ01
HoneyBoost questions people ask
How do I get a HoneyBoost refund?
Call the order desk, return the bottles to the returns address with your details, and watch for the credit.
Where do I send returns?
60 Wall Street, Floor 4, New York, NY 10005, per the seller brief.
Who pays return shipping?
The brief says the buyer, by a tracked service.
How long does a refund take?
3 to 5 business days after the bottles are credited, then 5 to 10 days to appear.
How do I cancel my order?
Call the order desk right away with your order ID.
Is there a subscription?
The brief does not say. Check the checkout page and your statement.
Who wrote this02
Written and reviewed by
Pages built from the label images, seller information and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a U.S. authorized retailer (a licensed U.S. retail desk) for HoneyBoost. It is not the manufacturer or the distributor named on the label. We earn money when you buy through our order links.
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Check your medicines first, read the directions on the bottle that arrives, then pick a pack of 2, 3 or 6 bottles. The checkout shows the live price, any shipping and the guarantee.
- Checkout runs on the sales site
- 60-day money-back (confirm live policy)
- Ships from the U.S.